Give the Trainees a good understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the ISO standard can help the organization to meet customer needs better.Having an internationally recognized Quality Management System (QMS) allows the organization to enhance organizational performance, increase customer satisfaction and gain a competitive edge.Delivering quality products and services is more crucial for survival and long-term success. Identify the structure and requirements of an effective QMS. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.