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		<title>ITIL4 Specialist: High-Velocity IT</title>
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					<description><![CDATA[This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products &#38; services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.]]></description>
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		<title>ITIL4 Specialist: Drive Stakeholder Value</title>
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		<pubDate>Sun, 16 May 2021 12:50:52 +0000</pubDate>
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					<description><![CDATA[This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.]]></description>
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		<title>ITIL Specialist: Create, Deliver and Support</title>
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		<pubDate>Thu, 24 Sep 2020 19:34:08 +0000</pubDate>
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					<description><![CDATA[This course provides those IT leaders, practitioners and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.]]></description>
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